Shipping Policy
Élise Montréal
This Shipping Policy explains how orders are processed, dispatched, and delivered when you shop with Élise Montréal. If you have any questions, please contact us at info@elise-montreal.com.
1. Order Processing
Every order is prepared with care and attention to detail.
Please allow 1–3 business days for order processing before dispatch.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Our standard delivery timeframe is 5–15 business days, depending on your location and local carrier conditions.
We work with reliable shipping partners to ensure safe and efficient delivery.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
3. Shipping Fees
We are pleased to offer complimentary shipping on all orders, with no minimum purchase required.
Your order will be delivered to your door at no additional shipping cost.
4. Order Placement and Confirmation
To place an order:
Select your desired item and add it to your cart.
Proceed to checkout and carefully review your shipping details.
Choose your preferred payment method. All transactions are processed through our secure, SSL-encrypted checkout.
After completing your purchase, you will receive an order confirmation email for your records.
5. Delays and Availability
Delivery times may vary slightly during peak periods, public holidays, or due to unforeseen carrier disruptions and global logistics delays.
We remain committed to getting your order to you as quickly as possible and will keep you updated if any significant delays occur.
6. Customer Care
If you need assistance with your order, tracking, or have an urgent delivery request, please contact us at:
Our team will be happy to assist you.